Your Door Hardware

Service Plan



As a leader in secure ironmongery solutions we know how important looking after your door hardware is. The entrance to any building is the busiest area, so the continued operation of your entrance products is vital. Undertaking regular service and maintenance can prevent unexpected hardware breakdowns and assist in prolonging the life of your products.

As a busy facilities manager or business owner, keeping on top of what needs checking by when could lead to problems if you’re not adhering to regulations. Here at William Channon our solution is simple: let us take care of those checks with regular site visits and a service plan to ensure you are legal and secure.

We are fully conversant in technical data relating to security, fire safety, disabled access and acoustics and whether you are looking to spec a new build or maintain a public building or workplace, our service plans have you covered. Our company has been helping businesses and homeowners for over 100 years, so you can rely on our tried and trusted services.

    Contact us today to setup your Service Plan on:
    0330 100 5313

    For friendly & knowledgable service contact us on:
    0330 100 5313
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    Your Door Hardware Service Plan


    Safeguards people and property


    Identifies compliancy issues on fire doors and emergency escape doors


    Includes a service report to confirm the checks carried out detailing any further action required


    Includes a regular service visit twice a year


    Identifies issues early and reduces the need for emergency call-outs later

    hardware service plan


    • Pay annually or spread the cost over 12 months;
    • Opt for a rolling contract – no need to renew;
    • Includes ironmongery on timber, steel, aluminium and composite single and double leaf doors.
    • Cost per door is only £3.50 per month, or £30.00 annually if invoiced at the beginning of the contract (plus VAT) – prices subject to change
    • Reduce your costs and avoid emergency call-outs

    Your Service plan includes



    Hinges need to be in good working order so we visually inspect their condition, check the tightness of fixing and apply light machine oil where required.


    Overhead Closers

    To ensure door closes fully from open position and latches fully in to the striking plate where relevant a visual inspection is carried out. Tightness of fixings are checked and any foreign material removed from moving parts. Light machine oil is applied to moving parts at bracket and arm knuckle.


    Floor Springs

    Again, with this important hardware we visually inspect the floor spring to ensure door closes and latches to the striking plate. Pivot points and moving parts are cleared of any debris.



    We check for tightness of fixings on strike plates and forends and that the lockcase operates correctly. Any debris or dirt is removed from latch bolts and they are lubricated if necessary with light machine oil.



    Cylinders are visually inspected and lubricated if necessary with approved cylinder spray or graphite.


    Lever Handles

    Lever handles are always well-used so we check tightness of fixings and check for correct operation of lever handle.


    Pull Handles & Other Ironmongery

    All other ironmongery and pull handles are visually inspected and fixings tightened if necessary.



    Smoke seals are an important part of fire doors. We ensure all intumescent seals on fire doors comply with regulations.


    Emergency Exit Hardware

    On visual inspection of emergency exit hardware we check operation ensuring tightness of fixings and compliance with regulations. We also ensure the exit is clear of obstruction.

    People we typically help

    Security Managers

    Keeping your building and colleagues safe is crucial. If you experience a break in, loss of keys or just need advice on an existing system having a locksmith and access control specialist at hand, who are ready to react quickly and efficiently is essential.

    Estate or Facilities Managers

    Whether you are in charge of a single or multiple sites, security will be one of the main things you are responsible for to keep your buildings running smoothly. We can offer peace of mind that you are fully supported ongoing for anything security related.

    Maintenance Managers

    Your day to day building maintenance duties will be quite varied but we understand that maintaining safety as well as building access will no doubt be towards the top of that list. We have supported maintenance managers for decades so rest assured we have you covered.


    Whether you are locked out of your home, or simply need to feel more safe and secure we can offer advice on the best products available as well as offer full installation.

    None of the above sound like you? No problem, whilst these are the people we most commonly help we've worked on projects for all sorts of professionals so contact us below to talk to us about your requirements.

    Contact Us

    Using our expertise we can advise on the best, most effective ways to keep you and your property secure.

    Click or press on the button to open our enquiry form and we'll comeback to you ASAP with answers, options, prices and services.

    How can we help?

    Fill out the form below, or if you would prefer you can call us on 0330 100 5313
    or email us at

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    Some of our trusted suppliers


    What Our Customers Say

    "I’d like to send a customer satisfaction testimonial for Michael Pearson from William Channon, who has recently completed some works at the Halls of Residence I work at. I can’t praise him enough. It was a very tight deadline which I required the works to be completed and there was a lot to do, especially on his own, but he got everything done without any issues. The communication was great, and he always kept me informed in regards of how many keys he could provide me with immediately, and how many were left to follow on. Nothing was too much trouble and all done with a smile on his face. Good customer service is rare these days, so when someone goes above and beyond."

    Natasha Bradshaw - Accommodation Advisor, University College London

    "I would like to send a big thank you to Miguel and the locksmith team for getting us out of a massive hole last week. We found out on Tuesday that we had a number of moves taking place which we had not been made aware of and I needed multiple keys by Thursday lunchtime. I am aware that they were short staffed but they fulfilled my order. Can you please extend to the whole team that I am indebted to them and very grateful. As always, excellent service."

    J Savage - King's College London

    "We had a complicated site in London for which we wanted a Masterkey solution. After discussing the project with a number of companies, Jim Caldwell of William Channon was the only person who seemed to understand exactly what we needed. After a very helpful site visit, all items were provided on time in stages as required and the fitting work was finished off by Oliver in a very professional style. Everything went smoothly and a solution was found for every problem. I would recommend William Channon for those needing a professional locksmith service and I would certainly go back to them again with future projects."

    Louise - London SE1

    "We approached William Channon earlier this year for advice as we were looking for ways to make the management of our student lockers more efficient. We were delighted that Terry was able to design a bespoke solution and to complete all the work needed to convert the lockers within a very limited timeframe during the summer vacation. The service we received was personal, professional and highly skilled and my team and I are incredibly grateful."

    Gaynor Jones - Head of MBBS Management, UCL

    "I could not be more pleased with the advice and service I have received from William Channon. From initial telephone contact, through survey, quotation and then installation, I have been impressed with the response and solutions to my awkward locks/keys/security issues. I can recommend it as a thoroughly professional company and one that has been a pleasure and relief to find and deal with."

    Neil Thomas - Chairman of Falconbury Ltd

    "...thank you very much for your help, we really appreciate it, you made this process so simple for us, it is lovely to experience such wonderful customer service."

    Anna - London NW2

    "Thank you so very much to you and Terry for giving me a wonderful service on ordering two very large chubb safes. I have never had to organise such a large project on this scale, where safes are concerned, and your company gave me the 100% commitment that I was looking for. I look forward to working with again."

    Jane Berko - Jane Berko Designs

    "This is firstly, to say how grateful I am to Roberto Giorgio for opening the door today. (Three of us couldn't do it!) Also, to say thank you to him for the skill and workmanship with which he repositioned the locks. Despite the warped door, the keys now glide into the locks and I can open the door with the touch of a finger. And...he swept up afterwards and made sure that I could use the keys easily."

    J Birch - London

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