How Lumen Church Regained Total Control of Its Building’s Security

When the management team at Lumen Church, located in London’s Bloomsbury/King’s Cross district, took over the building, they inherited a problem that many multi-access sites face: a complete loss of key control.

The church had around 30 doors, but over 50 keys were unaccounted for, with no record of who had access or when. In practical terms, the building was unsecured. Anyone with an old key could walk in without notice. Volunteers, contractors, tenants, no one knew who still held copies.

For a community building that hosts events, services, and daily footfall, this wasn’t just inconvenient. It was a risk.

Lumen needed a solution that could:

  • Restore full control quickly 
  • Work for a high-turnover group of users (staff, volunteers, event hirers) 
  • Provide visibility and accountability 
  • Avoid intrusive rewiring in a heritage building

The Solution: eCLIQ Electronic Locking

Following a site assessment, our team recommended eCLIQ, an electronic locking system designed for modern access needs without requiring building-wide rewiring.

The decision came down to four core advantages:

1. Programmable keys

Each key could be assigned specific access rights and changed instantly, ideal for volunteers, staff and contractors.

2. Full audit trails

Lumen gained visibility over who accessed which doors and when, adding accountability and peace of mind.

3. Time-based access

Keys could be set to work only during certain hours, helping the team manage varying schedules.

4. No wiring required

For a heritage site, this was essential. eCLIQ installs directly onto existing doors and cylinders, keeping disruption low.

These were exactly the features Lumen needed to rebuild trust in their system and ensure only the right people had access at the right time.

How eCLIQ Transformed Day-to-Day Security

The project was delivered by Jim Caldwell and Master Locksmith Roberto Giorgio, who oversaw installation, testing, and hands-on training for the church team.

Once eCLIQ was in place, the impact was immediate:

  • Lost keys were no longer an issue. 
  • Access rights could be updated in minutes. 
  • The building finally had a verifiable, compliant method of controlling who entered and when.

As the Lumen team put it, “It is my pleasure to recommend William Channon for any project concerning locks and security systems. You’ll receive professional service from people who care — and who will stand by you until the job is done right.”

— Lumen Church

Book a Security Review with William Channon

If your building has missing keys, unclear access permissions or legacy systems, you may already be out of compliance and at risk. Our team can help you restore full control with a secure, non-disruptive upgrade.

Book your assessment today and speak to our technical team about upgrading to a smarter, safer access solution.